The Business Tools You Actually Need


Hey Reader,

I know I said we were continuing with websites this week, but I had to shift things around because of the season we are in, and I don't want you to miss out on good deals you could use.

Because if yours is anything like mine, I know your inbox is probably FLOODED right now with Black Friday deals, Cyber Monday sales, and every tool under the sun promising to "transform your business."

And honestly? It's overwhelming as hell.

So before you drop money on another tool that'll sit unused in your digital graveyard, let's talk about what you actually need.


A couple of points made below:

  • You don't need every tool - you need the RIGHT tools for YOUR business stage
  • Business tools fall into 4 main categories: Foundation, Client Experience, Tech, and Operations
  • Start with essentials, add as you grow
  • This week's perfect timing to invest in tools that'll actually serve you (hello, sales season!)

Watch or Listen

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Let's dig in and cut through the noise...

I see business owners collect tools like they're Pokémon cards all the time.

They sign up for the free trial, use it once or twice, forget about it, then either keep paying for something they don't use or feel guilty about the money they wasted.

Or even worse - they're paralyzed by all the options and end up with nothing, cobbling together free versions of everything and spending hours on manual work that could be automated.

Neither approach works really well.

What DOES work is understanding what tools your business actually needs based on where you are right now, and building your tech stack intentionally.

So I want to share my breakdown of business tool categories and how to determine what YOU NEED!

The 4 Categories of Business Tools

Every business needs tools, to operate, but what falls into each category will be different for every single business.

What's foundational for my business might be more operational for yours. And that's totally okay.

Think of these categories as a framework to help you organize your thinking, not as strict rules about where tools "must" go.

Foundation Tools

These are the tools you can't or don't want to run your business without.

They're your non-negotiables...

The ones that, if they disappeared tomorrow, your business would struggle to function.

What might fall into this category:

  • Website platform and hosting
  • Email platform for communicating with your audience
  • Payment processing
  • Scheduling tools
  • Basic design tools
  • Domain registration

Here's the key: Your foundation tools are personal to YOUR business model and how YOU work. Over time, your foundational tools may change as your business evolves.

For example, when I started out, a simple scheduling tool was foundational. As I grew, my CRM became foundational because I couldn't manage my client relationships without it. What's foundational shifts with your needs.

Client Experience Tools

These are the tools that make working with you smooth, professional, and organized - for both you AND your clients.

What might fall into this category:

  • CRM (Client Relationship Management)
  • Contracts and proposals
  • Project management systems
  • Client portals
  • Communication tools

Remember: A tool can live in multiple categories. Your project management tool might be foundational for you, but it falls under client experience because it directly impacts how clients experience working with you.

Tech Tools

These are the tools that make your work easier, more manageable, or add more structure to your business operations. This category is broad because "tech" means different things to different businesses.

What might fall into this category:

  • Website backups and security
  • Analytics and tracking
  • SEO tools
  • Content creation tools (video editing, graphic design, AI assistants)
  • Website maintenance tools
  • Speed optimization
  • Automation tools

The reality: These tools are often classified on a case-by-case basis. What's a "nice to have" tech tool for one business might be absolutely foundational for another.

For a content creator, video editing software is foundational. For a business consultant, it might just be a nice bonus tool.

Operations Tools

These are the efficiency boosters and behind-the-scenes systems that help you run your business without drowning in administrative tasks.

What might fall into this category:

  • File storage and organization
  • Password management
  • Time tracking
  • Accounting/bookkeeping
  • Team communication
  • Task management

Again, context matters: Your bookkeeping software might be operational, but for an accountant, it's absolutely foundational. There's no one-size-fits-all.

How to Choose Tools Without Losing Your Mind

Okay, so you know the categories. But there are approximately 47 million tools in each category. How do you actually choose?

Here's my framework:

1. Start with your biggest pain point

What's causing you the most frustration or taking the most time right now? Start there.

Drowning in scheduling back-and-forth? Get a scheduling tool.

Losing track of client communications? Get a CRM.

Spending hours creating graphics? Invest in a design tool.

2. Look for tools that do multiple things well

Instead of 10 single-purpose tools, look for platforms that handle multiple needs.

Less to manage, fewer subscriptions, better integration.

3. Consider your actual budget

Free tools are great when you're starting out, but sometimes the paid version saves you so much time that it pays for itself.

Do the math on what your time is worth.

4. Check if tools work together

If your scheduling tool doesn't talk to your CRM, you're creating more work for yourself. Look for tools with good integrations.

5. Start with trials before committing

Most tools offer free trials. Actually, USE the trial period to test if it works for your workflow before paying annually.

The Tools I Actually Use (And Why)

I'm not going to list every single tool here and bore you with details, but I do want to share that I've documented everything I use to run Studio117 Creative on my resources page.

It includes:

  • The specific tools I use in each category
  • Why I chose them
  • What I love (and don't love) about each one
  • Links to try them yourself

I'm sharing this because I wish someone had done this for me when I was starting out.

Instead of spending hours researching and testing tools, you can see what's already working for someone in the trenches.

Check out my complete tech stack and resources here

And listen, some of those links are affiliate links, which means the companies I work with offer me a referral bonus for making an introduction.

But I only recommend tools I actually use, have used, or, at a minimum, have tested, and genuinely believe make business easier.

Perfect Timing: Black Friday & End-of-Year Sales

Here's the thing about this time of year - a lot of these tools go on sale. Some of the best deals of the year happen between now and the end of December.

So if you've been on the fence about investing in a tool, now's actually a strategic time to do it.

While I dont care much about black Friday season in my personal life, I use Black Friday/Cyber Monday sales to get the best deal on the tools I use to run my business.

But - and this is important - only invest in tools you'll actually use. A 50% off deal on something that'll sit unused is still wasted money.

Before you buy anything this week, ask yourself:

  1. What specific problem will this solve?
  2. Will I actually use this, or does it just sound cool?
  3. Does this fit my current business stage, or am I buying for "future me"?
  4. Can I afford the renewal price when the sale ends?

If you can't answer those questions confidently, skip it.

Your Action Steps This Week

Here's what I want you to do:

1. Audit your current tools

  • What are you currently paying for?
  • What are you actually using?
  • What's frustrating you?
  • What gaps do you have?

2. Identify your #1 priority

Based on your biggest pain point right now, what ONE tool would make the biggest difference?

3. Research before you buy

If you're considering a tool, check out my resources page to see if I've tried it. If not, read reviews, watch tutorials, and use the free trial.

4. Unsubscribe from what you're not using

Stop paying for tools that are just sitting there. Cancel them. You can always resubscribe later if you need them.

5. Plan strategically

If you're going to invest in new tools, make a plan for actually implementing them. A tool only works if you use it.

A Word of Caution

The biggest mistake I see business owners make with tools is thinking the tool will solve the problem by itself.

Spoiler alert: It won't.

A project management tool doesn't magically organize your projects - you still have to set it up and use it.

An email platform doesn't automatically build your list - you still have to create content and drive signups.

A CRM doesn't manage your relationships - you still have to follow up and nurture leads.

Tools are only as good as the person using them.

So before you invest in new tools, make sure you're ready to actually implement them. Otherwise, you're just buying expensive digital clutter.

Need Help Choosing the Right Tools?

If you're feeling overwhelmed by all the options and not sure what your business actually needs, I can help.

Studio117 Creative offers systems consulting where we:

  • Audit your current tools and workflows
  • Identify gaps and inefficiencies
  • Recommend specific tools for YOUR business stage and needs
  • Help you implement and set up new systems
  • Train you on how to use them effectively

Ready to stop tool-hopping and build a tech stack that actually works?

Book a strategy call and let's talk through what you need!

Coming Up Next Week

Next week, we're moving back to websites with: "Is Your Website Actually Working FOR You?" - a strategic look at how to measure whether your website is pulling its weight in your business.

This is going to tie together everything we've talked about in the website series, so don't miss it!

Got questions about choosing tools or setting up systems? Hit reply and let me know!

Studio117 Creative

I help you with all things WordPress, systems and tools to help run your business. Sending weekly Tips Tuesday emails and occasional other goodies straight to your inbox!

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